We were consulted by a customer who had trouble when they imported cargo for the first time to handle in a tank container from China and had it delivered.

When they tried to start work, they found that a hose and joint were required to connect the destination tank to the tank container. They cancelled the work and decided to adjust the schedule to a later date.

The customer consulted us, saying that they did not know the specifications of the destination tank and the tank container and did not know what they should prepare. We checked the destination tank and the tank container and investigated what was required. We also received a request for manufacture of the hose and joint.

The tank container was stored at our storage location. After that, we checked the specifications of the destination tank and the tank container.

First of all, we proposed to compare the actual tank container with its drawings. When doing so, we also explained there were cases of differences between drawings and actual tank containers.

For the destination tank specifications, we asked the customer for the entrance procedures and conducted a survey there later. For the manufacture of hoses and joints, we proposed manufacture using genuine tank container parts.

As we were able to confirm the actual tank container and check it against the drawings, we were able to prevent specification errors. Also, we were able to confirm the destination tank.

Based on those results, we also manufactured a hose matched to the joint using genuine tank container parts. As the tank was stored in our storage location, there was no limit on the storage period and the manufacturing period was not affected.

We sent the completed fixtures directly to the destination to simplify the process. The hose and joint were both compatible with the tanks, and we were able to complete delivery without incident.